Shipping Countries: United States (US)
Shipping States: Massachusetts (United States (US))
Ready to ship in 3-5 business days
Orders are shipped via USPS from Holliston, Ma usa within 5-7 business days of the order being placed. International shipping rates vary by location. Our products are handmade in our studio. We ship as quickly as we can. If you have questions about our current shipment times please email email@example.com before you order.
Once an order leaves our doors, we cannot control how long it takes for you to receive it. We cannot cancel orders. USPS delivery times are typically 3-5 business days for standard shipping (first class) and 1-3 days for priority shipping. Our tracking information is the same as what is available to you.
*COVID-19 has caused shipping delays worldwide. USPS is no longer honoring their guaranteed delivery times. This is outside of our control. Janine’s Jewelry Design is not responsible for shipping delays.
What is your return policy?
Exchanges or store credit are given within 30 days. No refunds. All exchanges must be accompanied by a valid sales receipt, unused and in good condition. All custom and special orders are final sale. All sale items are final sale. We do not accept returns or exchanges on international orders but will review each case as needed. ALL SALE ITEMS ARE FINAL SALE.